In late 2018, when Housing Finance Bank needed an innovative solution, that overcomes all the challenges of a traditional email, suggestion box and phone whistleblowing, they came to Summit Consulting Ltd. They wanted to empower staff, beneficiaries and other stakeholders with an alternative reporting mechanism for allegations of Fraud and Corruption. The data trends received from the whistleblowing system would assist the bank in determining and addressing the root causes and where necessary, change the strategy to address I identified issues
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